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Terms and Conditions
Classes, appointments, and instructor assignments are subject to change. Pricing is subject to change without notice. All packages are non-transferable, and non-refundable. All class and appointment packages expire 1 year from the date of purchase; any unused sessions will not be refunded or credited to a user’s account, without exception. Clients under an autopay schedule will be charged on the first of each month until cancellation by the client. For health and safety reasons, all pass options are limited to 1 visit per day.
We accept the following forms of payment: Credit, debit, cash, and physical check. Late payments are subject to a $25 service charge without limitation. We strongly encourage clients on an autopay schedule to save a credit card on file to prevent such late fees from occurring.
All fees and other amounts paid to Jordan Brian, LLC DBA Jb Performance related to classes, appointments, or any other fitness-related services are non-refundable. Fees and other amounts charged to clients on a monthly plan can be pro-rated to account for an extended absence (the “Absence Period”) from the gym, provided that said client provides at least 30 days notice prior to the start of the Absence Period and the Absence Period lasts a minimum of seven days without interruption. Notwithstanding the foregoing, if a client has an existing package and an extenuating injury or medical condition arises that prevents the client from attending Jb Performance, we are able to freeze such packages without advance notice, so long as you provide an appropriate doctor’s note indicating the length of time you are advised not to partake in intense physical activity. To initiate the freeze, please email your request and attach your doctor’s note to [email protected] or speak to a Studio Manager in person.
Returns for Jb Performance products and apparel, which may include, without limitation, t-shirts, hats, sports equipment, electronic equipment or other physical or tangible products, will be allowed within thirty (30) days of purchase, with proof of purchase or receipt. Refunds for such products will be in the form of a credit to the purchaser’s account.
Open Gym program permits unlimited use during open gym times. You are aware that prices and terms are subject to change at any time. You are aware that Jb Performance and its affiliates, employees, and any entity related are not registered dietitians and shall be held harmless if any injuries, hospitalizations, or death occur. You are aware that by signing the waiver that the open gym times are subject to change. You are aware that at on any day we reserve the right to cancel open gym times for the day. You are aware that independent/outside training is prohibited on the premises. Any teams partaking in open gym are limited to 15 people max and pay no less than $100/head/month. You are aware that with teams, the coaches and spectators are included in the head count. Every single person that is inside the gym is subject to the open gym fee. No person will be admitted without paying the open gym fee during open gym times. Open gym drop in fee is $25 per person per day.